1
Confirm the handle
Make sure the post belongs to the Instagram account shown at the top of the
Campground account page.
2
Confirm the post is public and new
Stories, drafts, archived/private posts, and posts from before the active
monitoring window are not treated like a new eligible feed post.
3
Check the plan state
Delivery setup must be ready and the plan must be active. Billing or setup
warnings appear near the account’s next action.
4
Choose Check now
This asks Campground to refresh the public feed. Allow the check to finish
before repeating it.
5
Send the post URL to support
If the post still does not appear, include the exact Instagram post URL and
connected handle in a dashboard conversation.